New Feature Enhancements on the Platform (October)

feature enhancement updates

Each month is an opportunity for more feature enhancements. Let’s have a look at what our team has built and enhanced recently.

1. Customer Service Tab

The SiteGiant MultiChat feature is now under the Customer Service section.

2. PosLaju SendParcel Shipping Label Enhancement

Update Tracking Number feature is now available. Should there be any missing PosLaju shipping label tracking number, you may now click on the ‘Update Tracking No.’ button to retrieve the tracking number accordingly.

3. Marketplace Order Return Management

**Note: This feature is only available for Value Plan and above.

Have Shopee or Lazada orders returned from customers? You can now conveniently add the product orders back into your inventory under My Apps > Marketplace Order Return Management.

4. Zalora (Malaysia) Sync

**Note: This feature only available for Value Plus Plan and above.

a) Zalora (Malaysia) sync is now available to manage your Zalora product listings and inventory through SiteGiant Lite.

How to add Zalora (Malaysia) sales channel?

Step 1: Add your Zalora sales channels under Settings > Sales Channels > Add New Sales Channels.

Step 2: And you’ll be able to manage your Zalora products under Products > Zalora Listing.

For a more detailed guideline, read HERE.

b) You may now open and edit your Zalora product page in several tabs by right-clicking on the product.

5. Facebook Meta-tag Verification

You can now verify your domain with Facebook using the meta-tag verification method through SiteGiant Lite platform under Facebook > Domain Verification.

6. Listing Scraper for 1688 marketplace

You can now scrape product details on 1688 marketplace as well. Simply download the Listing Scraper extension and browse products on 1688 to scrape details.

7. Product Tag

Product tag is now available for you to conveniently filter your products in Shopee and Lazada listing.

How to create and assign product tags?

Step 1: Navigate to Shopee/Lazada listing > Setting > Manage Tags.

Step 2: Create and save product tag.

Step 3: Assign product tag under product detail page.

Here is the outcome of Filtering Shopee/Lazada product listing by tag.

8. Webstore

Menu, pages, templates, theme and image management is now available for webstore.

a) Menu Management

You may customize and add your webstore menu under Webstore > Menu Management.

b) Webstore Pages

You can create new pages or use existing page templates such as: Privacy Policies, About Us, Return & Refund Policy, FAQ and Terms & Conditions.

c) Webstore Builder

You may now customize and build your webstore layout with this tool under Webstore > Webstore Builder..

9. Webstore e-Invoice

**Note: This feature only available for Value Plus Plan and above.

Your customers can now search and print their order invoice online through the webstore. 

How to set up a webstore e-Invoice?

Step 1: Head over to My Apps > e-Invoice.

Step 2: Enable the e-Invoice access through the webstore menu bar.

Step 3: Your customers will then be able to search and print their order invoice online.